Customer Service Resources
At BSD, we understand that the true value of software lies in implementation and support. As a subscriber, you have access to the best technical support in the A/E/C industry.
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Access a centralized repository for information about our line of software products. Our knowledge base is not a static collection of information, but a dynamic resource that we continuously update. Search any topic in our portal to access all related articles.
To help make your specifications complete and accurate, BSD has compiled resources in our portal to help you learn about industry standards, document formatting, contracts, units of measure, and much more.
The Specifier's library includes articles on:
- Reference materials for specifications
- Specifying products
- Producing a project manual
- Supporting documents
- Specifying courses
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BSD’s industry leading technical support is available by telephone, email and remote support for more complex issues. Customer support hours are Monday through Friday, 8:30 a.m. to 5:30 p.m. Eastern Time. Call (800)-266-7732. As a subscriber, you can also access weekly webinars that help you get the most out of your software.