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SpecLink Customer Service Resources

At RIB SpecLink, we understand that the true value of software lies in implementation and support. Subscribers have access to the best technical support in the AEC industry.

Click on a topic below to access free, unlimited support through RIB SpecLink’s subscriber portal.

To access RIB SpecLink's centralized support library, simply log in with your SpecLink or SpecLive credentials.

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Knowledge Base

Access a centralized repository for information about our line of software products. Our knowledge base is not a static collection of information, but a dynamic resource that we continuously update. Search any topic in our portal to access all related articles.

Specification Writing Library

To help make your specifications complete and accurate, RIB SpecLink has compiled resources in our portal to help you learn about industry standards, document formatting, contracts, units of measure, and much more.

The Specifier's Library includes articles on:

  • Reference materials for specifications
  • Specifying products
  • Producing a project manual
  • Supporting documents
  • Specifying courses

Technical Support

RIB SpecLink’s industry leading technical support is available by phone, email, and remote support. Customer support hours are Monday through Friday, 8:30 a.m. to 5:30 p.m. Eastern Time. Call (800)-266-7732.

Download SpecLink-E

To download the latest version of SpecLink-E, including user manuals, click here to login and access the subscriber portal.